What To Expect When You Call Us

• Begin by asking for an intake assessment. This may result in a diagnosis and lead to treatment recommendations.

• Service providers are expected to offer an appointment within 7 days, or sooner.

• Service providers are required to offer bilingual services.

• If you have no insurance, an Assessment Case Manager can assist you with applying for Medical Assistance.

• The Assessment Worker may inquire about your county residency, as this impacts your Medical Assistance coverage.

• You may be asked if you have Medical Assistance or information on insurance coverage. Please have your relevant information on hand, and ask questions if you are unsure about any information you are given.